Terms & Conditions

DELIVERY POLICY

We offer same day free delivery within Nairobi. We guarantee faster delivery with motorbike riders delivering your package within same day.
For our clients outside Nairobi we use Fargo courier services to offer next day delivery at a cost.

Just select your town from the list while checking out and the system shall calculate the shipping charge for you automatically based on the weight of your order.

If your town is not on the list, please select the nearest town you would want the package delivered to or better still use the contact us form to enquire about delivery to your town.

We also can deliver your package using bus services at a cost. However the customer bears the risk of goods in transit

RETURNS POLICY

We accept returns from our customers so long as the parts are returned in the same condition that they were sold. This means the customer has to return the goods in its original packaging.

Please Note the company reserves the right to accept/refuse returned goods.

The customer will bear the cost for returning the goods to our premises. Our refund policy is that once we have the goods back we shall issue the client with a Goods Returned Note and process the refund via a cheque three days after the return.

Goods that are returned 30 days later from the date of purchase attracts a 10 percent handling fee